Terms and conditions

The return costs will be borne by the customer, and the reimbursement of the product value will be made within maximum 14 working days from the receipt of the return package.

The cost of returning or exchanging parcels is borne by the customer or the company, only if the reasons are the company's (the customer received a defective product or a wrong product).*

*Return parcels are checked manually in front of cameras, therefore we reserve the right to refuse payment of money for non-compliant products!

Orders can be changed within 14 days of receiving the order.

ATTENTION, however, it is not allowed to change the product more than 3 times in a row, nor to return it afterwards. The customer has the right to a maximum of 3 exchanges per order.

According to GEO no. 34/2014, SC Bogas Shop SA reserves the right not to accept the return of products that, by their nature, cannot be returned or that can degrade or deteriorate quickly.

All these terms and conditions are provided in:

- Ordinance no. 34/2014 regarding the legal regime of distance contracts
- Law no. 51 of 01/21/2003 for the approval of Government Ordinance no. 34/2014 regarding the legal regime of distance contracts
- This GEO 34/2014 regulates the rights of consumers in contracts concluded with professionals

For any details or ambiguities regarding the return of products, please contact us by email at the address contact@bogas.ro or to the phone number 031 425 98 97.

According to the legislation in force, you have at your disposal the CONSUMER TELEPHONE - 0219551 of the National Authority for Consumer Protection .

The Legal Entity is only entitled to EXCHANGE PRODUCTS. Can't do RETURN.

Favorites – section of the Account that allows the Buyer / User to create Lists.

List – the Favorites web page where the Buyer/User can add Goods that they consider to be their favorites and which, subsequently, they can add to the shopping basket ("my basket").
Lists can be:

- Public: any Customer/Buyer/User can view the Buyer's/User's List if he has shared it on social networks (Facebook, Twitter and Google+) or if he accesses the Buyer's/User's public profile on the Site. The lists are public, and the Buyer/User has the possibility to set them as private at any time, directly from his Account, the Favorites section.
–    Private: they can only be viewed by the Account holder. The Buyer/User has the possibility to set them as public at any time, directly from his Account, the Favorites section.

Website – the www.bogas.ro domain and its subdomains.

Order – an electronic document that acts as a form of communication between the Seller and the Buyer through which the Buyer conveys to the Seller, through the Site, his intention to purchase Goods and Services from the Site.

Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer as a result of the concluded Contract.

Campaign – the act of exhibiting for commercial purposes, a finite number of Goods and/or Services with a limited and predefined stock, for a limited period of time established by the Seller.

Contract – represents the remote contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.

Content

• all the information on the Site that can be visited, viewed or otherwise accessed by using an electronic device;
• the content of any e-mail sent to Buyers by the Seller by electronic means and/or any other means of communication available;
• any information communicated by any means by an employee/collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
• information related to the Goods and/or Services and/or the rates applied by the Seller in a certain period;
• information related to the Goods and/or Services and/or the rates charged by a third party with whom the Seller has concluded partnership contracts, during a certain period;
• data related to the Seller, or other privileged data of the Seller.

Review – an evaluation written by the owner or beneficiary of a product or service, evaluation drafted based on personal experience and his ability to make qualitative comments and to say whether or not the product or service complies with the specifications mentioned by the manufacturer.

Rating – way of expressing the degree of satisfaction of a User/Client/Buyer with a product. The rating is expressed in the form of stars, each product can receive a score from one star to five stars. This degree of satisfaction will always be associated with the review written by the User/Client/Buyer on a product or service.

Comment – ​​appreciation or observation with a critical purpose, on the side of a Review or other comment.

Question – the form of addressing other Users/Clients/Buyers in order to obtain information about the products or services on the respective page.

Answer – written information that is sent to the User/Client/Buyer who asked a Question on the Site, on the page of a specific product. The answer is an explanation offered by a User/Client/Buyer to another User/Client/Buyer in a discussion.

Document – these Terms and Conditions.

Newsletter – means of periodic information, exclusively electronic, respectively electronic mail (e-mail, SMS) on the Goods and Services and/or the promotions carried out by the Seller in a certain period, without any commitment from the Seller with reference to the information contained in this.

Transaction – collection or reimbursement of an amount resulting from the sale of a Good and/or Service by BOGAS, to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the method of delivery.

Green stamp tax – the amount expressed in lei, paid by the Seller to the company authorized to take over the operations of collection, transport and recovery/recycling of waste electrical and electronic equipment, as provided by the legislation in force.

Specifications – all specifications and/or descriptions of the Goods and Services as specified in their description.

1-click payment – ​​the payment service provided by the payment processor integrated in the Site, made available to Customers, Users and/or Buyers through the Site in order to make an online card payment.

Token – unique encrypted number associated with the Buyer's payment card after making an online payment, after activating the PaybyClick service and which can be used by the Buyer to authorize Transactions through the PaybyClick service.

2. CONTRACTUAL DOCUMENTS

2.1. By registering an Order on the Site, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller carries out its commercial operations.

2.2. The notification received by the Buyer, after placing the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.

2.3. For justified reasons, the Seller reserves the right to change the quantity of Goods and/or Services in the Order. If he changes the quantity of Goods and/or Services in the Order, he will notify the Buyer at the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.

2.4. The contract is considered concluded between the Seller and the Buyer at the moment the Buyer receives from the Seller, via e-mail and/or SMS, the notification of dispatch of the Order.

2.5. For the Orders to be delivered to the L BOGAS showroom in Str.Baicului no 82, the prices and reservations of the Goods and/or Services are valid 48 (forty-eight) hours from the registration of the Order by the Buyer.

2.6. The document and information made available by the Seller on the Site will form the basis of the Contract, supplemented by the warranty certificate issued by the Seller or one of its suppliers for the purchased Goods.

3. ONLINE SALES POLICY

3.1. Access to place an Order is allowed to any Customer/Buyer.
For justified reasons, BOGAS reserves the right to restrict the access of the Client/Buyer in order to place an Order and/or to some of the accepted payment methods, if it considers that based on the behavior or activity of the Client/Buyer on the Site, his actions could harm BOGAS in any way. In any of these cases, the Client/Buyer can contact the Customer Relations Department of BOGAS, to be informed about the reasons that led to the application of the aforementioned measures.

3.2. Communication with the Seller can be done through direct interaction with him or through the addresses mentioned in the "contact" section of the Site. The seller has the freedom to manage the information received without having to provide justifications for this.

3.3 In the event of an unusually high volume of traffic coming from an Internet network, BOGAS reserves the right to ask Customers/Buyers to manually enter captcha validation codes, in order to protect the information on the Site.

3.4. BOGAS can publish on the Site information about Goods and/or Services and/or promotions practiced by it or by any other third party with which BOGAS has concluded partnership contracts, within a certain period of time and within the limit of available stock.

3.5. All rates related to the Goods and/or Services presented on the Site are expressed in RON (RON) and include VAT.

3.6. In the case of online payments, the Seller is not/cannot be held responsible for any other additional costs borne by the Buyer, including but not limited to currency conversion fees applied by the issuing bank of his card, in the event that the issuing currency differs from RON. The Buyer is solely responsible for this action.

3.7 All the information used to describe the Goods and/or Services available on the Site (static / dynamic images / multimedia presentations / etc.) do not represent a contractual obligation on the part of the Seller, they are used exclusively for presentation purposes.

3.8. After 14 (fourteen) days from the purchase of a Good or Service, the Buyer will be requested to register a Review related to the purchased Good or Service. The request will be sent to the email address entered by the Buyer in the Account. In this way, the Buyer contributes to the information of other possible Users/Clients/Buyers on the Site and is actively involved in the development of new Services and in detailing the characteristics of the Goods as completely as possible.

4. ASSIGNMENT AND SUBCONTRACTING

The Seller may assign and/or subcontract to a third party for Services related to the fulfillment of the Order, with the Buyer's information, without his consent being necessary. The Seller will always be responsible to the Buyer for all contractual obligations.

5. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

5.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of BOGAS, which is All rights obtained in this regard directly or indirectly (through usage and/or publication licenses) are reserved.

5.2. The Customer/Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than the one originally intended by BOGAS, include any Content in outside the Site, the removal of the insignia signifying the copyright of BOGAS on the Content as well as participation in the transfer, sale, distribution of materials created by reproducing, modifying or displaying the Content, except with the express written consent of BOGAS.

5.3. Any Content to which the Client/Buyer has and/or obtains access by any means, is subject to the Document, if the Content is not accompanied by a specific and valid usage agreement concluded between BOGAS and it, and without any implicit guarantee or expressly formulated by BOGAS with reference to that Content.

5.4. The Client/Buyer may copy, transfer and/or use the Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.

5.5. If BOGAS grants the Customer/Buyer the right to use, in the form described in a separate user agreement, certain content, to which the Customer/Buyer has or obtains access following this agreement, this right extends only to that or those contents defined in the agreement, only during the existence of it or these contents on the website or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of BOGAS for the respective Client/Buyer or any other third party who has/obtains access to this transferred content, by any means and who could be or is harmed in any way by this content, during or after the expiration of the user agreement.

5.6. No Content transmitted to the Client or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and/or viewing does not constitute a contractual obligation on the part of BOGAS and/or the employee/employee of BOGAS who has mediated the transfer of Content, if it exists, in relation to that content.

5.7. Any use of the Content for purposes other than those expressly permitted by this Document or by the user agreement that accompanies it, if it exists, is prohibited.

6. COMMAND

6.1. The Client/Buyer can place Orders on the Site, by adding the desired Goods and/or Services to the shopping cart, then completing the Order by making payment through one of the methods expressly indicated. Once added to the shopping cart, a Good and/or a Service is available for purchase as long as there is stock available for it. Adding a Good/Service to the shopping cart, without completing the Order, does not result in the registration of an order, implicitly neither does the automatic reservation of the Good/Service.

6.2. By completing the Order, the Buyer agrees that all the data provided by him, necessary for the purchase process, are correct, complete and true on the date of placing the Order.

6.3. By completing the Order, the Buyer agrees that the Seller can contact him, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Buyer.

6.4. The Seller can cancel the Order made by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of either party to the other or without any party being able to claim damages from the other in the following cases:

6.4.1. non-acceptance by the issuing bank of the Buyer's card, of the transaction, in the case of online payment;
6.4.2. invalidation of the transaction by the card processor approved by BOGAS, in the case of online payment;
6.4.3. the data provided by the Client/Buyer on the Site are incomplete and/or incorrect;

6.5. The buyer has the right to withdraw from the Contract, respectively to return a Good or to give up a Service, within 14 calendar days, without invoking any reason and without incurring costs other than those of delivery.

Thus, according to GEO no. 34/2014, the period for returning a Good or giving up a Service expires within 14 days from:

- the day on which the Buyer takes physical possession of the last Good - if the Buyer orders multiple products in a single order that will be delivered separately

- the day on which the Buyer takes physical possession of the last Good or the last part - in the case of the delivery of a product that consists of several lots or parts,

6.6. If the Buyer decides to withdraw from the Contract, he will be able to complete the online return form available at  https://www.bogas.ro/account

6.7. If the Client/Buyer requests withdrawal from the Contract within the legal term of withdrawal from the contract, they must also return any gifts that accompanied the respective product. If the Order is paid, the Seller will reimburse the amount within a maximum of 14 (fourteen) days from the date of informing the Seller by the Buyer of his decision to withdraw from the Contract. The amount will be returned as follows:

6.7.1. for Orders paid by online card -> by refund to the account from which the payment was made;
6.7.2. for Orders paid with Op/refund/iTransfer/ Bank Card-> by bank transfer;
6.7.3 for orders paid through PAYPAL->by refund to the user's PAYPAL account

6.8. The Seller will be able to postpone the reimbursement of the amount until the receipt of the sold Goods or until the receipt of a proof according to which they have been shipped, in case he has not offered to recover the Goods himself (the most recent date will be taken).

6.9. In the event that a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Client/Buyer of this fact and will return to the Buyer's account the equivalent value of the Good and/or Service, within maximum 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed his intention to terminate the Contract.

6.10. The availability of a Good will be displayed on the Site as follows:

6.10.1. "in stock" – we have more than 5 pieces in BOGAS stock

6.10.2. "limited stock" – we have less than 5 pieces in BOGAS stock

6.10.3. "pre-order" – The good is not available in the BOGAS stock nor in the supplier's stock. But, if you register an order for a Good that has "pre-order" in its right, one of our sales consultants will check the supply period of the supplier and will contact you to inform you of the availability of the Good.

6.10.4. "out of stock" – The item is no longer available in the BOGAS stock

7. GOODS/SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL IS NOT ENSURED

7.1. The following are excluded from the right of withdrawal from the Contract:

7.1.2. service contracts, after the full performance of the services, if the execution has begun with the prior express consent of the Buyer and after he has confirmed that he has become aware of the fact that he will lose his right of withdrawal after the full execution of the Contract by the Seller;
7.1.3. the provision of Goods and/or services whose price depends on fluctuations on the financial market that the Seller cannot control and that may occur during the withdrawal period;
7.1.4. the provision of Goods made according to the specifications presented by the Buyer or clearly customized;

7.1.5. supply of Goods that are likely to deteriorate or expire quickly;

7.1.7. the provision of Goods which are, after delivery, according to their nature, inseparably mixed with other elements;

8. PRIVACY

8.1. BOGAS will maintain the confidentiality of any information you provide. The disclosure of the information provided will only be possible under the conditions mentioned in this Document.

8.2. No public declaration, promotion, press release or any other way of disclosure to third parties will be made by the Buyer/Client regarding the Order/Contract without the prior written consent of the Seller.

8.3. By submitting information or materials through this site, you grant the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, in his own interest, this information, ideas, concepts, know-how or techniques that you have sent to us through the Site.  BOGAS will not be subject to obligations regarding the confidentiality of the information sent, if the legislation in force does not provide other specifications in this regard.

8.4. By registering in the BOGAS database, the Client/Buyer gives his express consent, within the limits of the legislation in force, to be contacted by third parties, partners of BOGAS: marketing service providers, other service providers in order to fulfill the object of the concluded Contract between the Buyer and the Seller, as well as by state and government agencies, when the specific legislation provides for this.

9. advertisement

9.1. BOGAS newsletters are sent through specialized partners approved by BOGAS. Thus, the confidentiality and security of the information are ensured.

9.2. When the Client creates an Account on the Site, he has the opportunity to express his agreement regarding the receipt of Newsletters.

The Customer can change his option regarding the agreement issued to the Seller at any time:

9.2.1. by contacting BOGAS in this regard.

9.2.2. by changing the settings in the Customer Account in the "My Subscriptions" section.

9.2.3. by accessing the unsubscribe link displayed in the commercial messages received from the Seller.

9.3. Renunciation of receiving Newsletters does not imply renunciation of the acceptance given for this Document.

10. BILLING - PAYMENT

10.1. The prices of the Goods and Services displayed on the website www.bogas.ro include VAT. according to the legislation in force.

10.2. The price, payment method and payment term are specified in each Order. The Seller will issue an invoice to the Buyer for the Goods and Services delivered, the Buyer's obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force.

10.3. The Seller will send the Buyer the invoice related to the Order containing Goods and/or Services sold by BOGAS, as well as the Goods and/or Services sold by BOGAS Marketplace partners, as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to the Account To the Buyer or by e-mail, to the e-mail address mentioned by the Buyer in his Account.

10.4. For a correct communication of the invoice related to the Order, the Buyer has the obligation to update his Account data as often as necessary and to access the information and documents related to each Order, existing in the Account.

10.5. Through this method of communication, the Buyer, accessing his Account, will have a record of the invoices issued by BOGAS, being able to save and archive them at any time and in any way he wishes.

10.6. By sending the Order, the Buyer expresses his agreement to receive the invoices in electronic format by adding them to the Account by BOGAS or via electronic mail, to the e-mail address mentioned in his Account.

10.7. If this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us of this issue at the email address: contact@bogas.ro

10.8 The payment card data of the Client/User/Buyer will not be accessible to BOGAS nor will they be stored by BOGAS or by the payment processor integrated in the Site, but only by the Transaction authorization institution or another entity authorized to provides card identification data storage services, about whose identity the Client/User/Buyer will be informed, prior to entering the data.

10.9. In certain cases, to maintain the security of the Transactions, when registering the Order, the Buyer will be asked to authorize the payment by re-entering the password related to the Account or using the fingerprint in the case of mobile terminals that have this facility.

10.10. For transaction security reasons, the Client/User/Buyer is advised not to stay logged in on the Site and not to set the automatic login option on mobile devices. Disclosure of the account access password is not allowed and it is recommended to use a password with a strong security character (eg: to contain at least eight characters, including uppercase letters, lowercase letters, numbers and special characters).

11. DELIVERY OF GOODS

11.1. The Seller undertakes to deliver the Goods by door-to-door courier system to the Buyer or to the BOGAS showroom, according to the Customer's option.

11.2. The seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.

11.3. The seller will deliver the Goods and Services only on the territory of Romania.

12. WARRANTY

12.1. All Goods sold by BOGAS benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the manufacturers. The goods are new, in the original packaging and come from sources authorized by each individual manufacturer.

12.2. In the case of Goods sold and delivered by BOGAS, the warranty certificates are issued directly by the manufacturer,

12.3. In the case of Goods sold and delivered by BOGAS through Marketplace partners, the Buyer will receive a warranty certificate upon delivery for each Good that benefits from a guarantee. The guarantee of Goods purchased through BOGAS from Marketplace partners is provided by the authorized service mentioned on the guarantee certificate related to the Good or by the Seller.

12.4. For a correct communication of the guarantee certificate related to the Good in the Order, the Buyer is obliged to update his Account data whenever necessary and to access the information and documents related to each Order, existing in the Account.

Through this method of communication, the Buyer, accessing his Account on www.bogas.ro, will have a record of the guarantee certificates issued by BOGAS, being able to save and archive them at any time and in any way he wishes .

In the event that this information is unavailable for 48 (forty-eight) hours in the customer's account, please notify us of this aspect at the email address: contact@bogas.ro

13. TRANSFER OF OWNERSHIP OF GOODS

Ownership of the Goods will be transferred upon delivery, after payment has been made by the Buyer at the location indicated in the Order (understood by delivery – the signature of receipt of the transport document provided by the courier or the signature of receipt on the tax invoice in the case of deliveries made by the Seller's staff) .

14. LIABILITY

14.1. The Seller cannot be responsible for damages of any kind that the Buyer or any third party may suffer as a result of the Seller's performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for their loss.

14.2. By creating and using the Account, the Client / User / Buyer assumes responsibility for maintaining the confidentiality of the Account data (user and password) and for managing access to the Account, and, to the extent permitted by the legislation in force, is responsible for the activity carried out through the Account or .

14.3. By creating the Account and/or using the Content and/or placing the Orders, the Client/User/Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated within the Site, existing on the date the Account was created and/or the use of the content and/or the date of placing the Order.

14.4. After the creation of the Account, the use of the Content is equivalent to the acceptance of the changes made to the Terms and Conditions of the Site and/or the updated versions of the Terms and Conditions of the Site.

14.5. The Terms and Conditions of the Site can be modified at any time by BOGAS, they being opposable to the Clients / Users / Buyers from the date of display on the Site. Acceptance of the Terms and Conditions of the Site is confirmed by ticking the corresponding checkbox on the Site and/or by sending the Order and/or by making an online payment.

15. REGISTRATION OF REVIEWS, COMMENTS, QUESTIONS AND ANSWERS

15.1. The registration of Reviews, Comments, Questions and Answers can be done, by Users/Clients/Buyers, in the "Questions and answers of clients" and "Reviews" sections. The information entered can be both positive and negative, and will refer to the characteristics and how to use a product or service.

15.2. When registering a certain Review/Comment/Question/Answer on the Site, Users/Clients/Buyers grant the Seller a non-exclusive, perpetual, irrevocable, territorially unlimited license and give the Seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.

15.3. Each User/Client/Buyer, when registering a Review/Comment/Question/Answer in the mentioned sections, undertakes to comply with the following rules:

–    to refer only to the characteristics and/or how to use a certain product or service, avoiding information related to aspects that can change (price or promotional offers) or information related to the way the Order is carried out;

– to use only the Romanian language. Words or expressions which, although not considered Romanian, are widely used in all environments related to the respective field are also allowed (eg: mouse, notebook, plug and play);

–    to use appropriate, non-offensive language, without terms that may offend or affect any other User/Client/Buyer;
- to ensure the correct framing of the content entered on the Site as follows: any Question will be entered in the "Questions and answers from customers" section, and any Review will be entered in the "Reviews" section;

– to ensure that the information entered by them is realistic, correct, non-deceptive and in accordance with the applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, publicity or privacy;

– to use this facility only to communicate or obtain additional details about a certain product or service on the Site without referring to other companies that promote the sale and purchase of products or services;

– not to provide or request, in any way and to any extent, personal data (contact details, information about the delivery or home address, telephone numbers, email addresses, name and/or surname, etc.) or any other information that may determine the disclosure of these personal data;

– not to enter information and/or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;

– not to try to defraud the services provided by the Seller or to write Reviews/Comments/Questions/Answers that contain advertising materials;

– not to use the Review/Comment/Question/Answer as a means of communication with the Seller, in this sense the contact details of the Seller registered on the Site will be used.

15.4. In addition to a realistic critical evaluation, when registering a Review, the User/Client/Buyer will also add a relevant Rating for the related product or service. Reviews, together with their corresponding Ratings, will influence the general Rating of the product or service, a number that appears in parentheses next to their title. Thus, a Review accompanied by a high Rating leads to an increase in the General Rating, and a Review accompanied by a low Rating leads to a decrease in the General Rating.

Users/Clients/Buyers who write Reviews to which they attach photo or video files will comply with the following rules:

– the uploaded files will contain images and/or videos that refer to the product or service for which the Review is being written, ensuring that the uploaded files respect copyright;

– uploaded files will not contain violence, adult content, licentious language or other content that offends a person/group based on race or ethnic origin, religion, disability, sex, age, veteran status, sexual or political orientation;

– uploaded files will not contain information related to other people;

– Uploaded files will not contain URLs or watermarks to sites that carry out the same commercial activity as the Seller.

15.5. When a Review/Comment/Question or Answer is flagged by a User/Client/Buyer as having inappropriate content, from a strictly subjective perspective, this content is carefully examined by the Seller to determine if it violates the Site Terms and Conditions . The texts, photos or videos entered are removed from the Site only after their examination by the Seller.

15.6. If the Seller finds repeated violations of the Terms and Conditions, it reserves the right to suspend the possibility of the User/Client/Buyer to post Reviews/Comments/Questions or Answers in the "Questions and answers of clients" and " Reviews".

     16. FORCE MAJEURE

16.1. None of the parties will be responsible for non-execution of its contractual obligations, if such non-execution on time and/or in an appropriate manner, in whole or in part, is due to a force majeure event. Force majeure is the unforeseeable event, beyond the control of the parties and which cannot be avoided.

16.2.  If, within 15 (fifteen) days from the date of its occurrence, the said event does not cease, each party will have the right to notify the other party of the full termination of the Contract without any of them being able to claim other damages-interests from the other. 

     17. APPLICABLE LAW – JURISDICTION

This Agreement is subject to Romanian law. Any disputes arising between BOGAS and Clients/Buyers will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in the City of Bucharest.

     18. PROCESSING OF PERSONAL DATA

18.1. Please read the Privacy Policy regarding the processing of personal data, which is part of this Document

      19. USE OF COOKIES

19.1. See the Cookies Policy , which is part of this Document.